True Consulting
We push back before we build. The wrong ask, executed cleanly, is still the wrong outcome — so we challenge requirements at the start of every engagement and scope toward solutions that scale.
How we work Salesforce consulting · est. 2024
Salesforce that earns its keep.
We design and support Salesforce systems that reduce operational friction, improve visibility, and scale with the business.
Where our team has built
GitHub · Komatsu · Splunk and others.
- Years in CRM
- 10+
- Certifications
- 40+
How we staff
A team built for you, by you, and not shared.
Big firms limit their team to people in their network and share them across accounts. We don't. We work with you to build your custom, dedicated, dream team — even if we have to acquire them.
- 01 No more rotating teams.
- 02 No more “I’m busy with another client.”
- 03 No more “they don’t work for us.”
- 04 No more “that person who knew that was moved to another client.”
What we do
Salesforce built to match the business.
We work with Salesforce teams from small to enterprise — fresh orgs, inherited orgs, and orgs that have stopped working the way the business does. Four shapes the work takes: build, fix, run, and map. One outcome: a CRM your team actually uses.
Implementation
Build Salesforce correctly from the start — from initial architecture to go-live — without interrupting day-to-day operations.
- Org design & data model
- AgentForce + CPQ specialties
- Migration, integrations, go-live
Optimization
Untangle a Salesforce org that has grown messy. Simplify workflows, reduce technical debt, and rebuild processes your team will actually use.
- Org Health Audit
- Technical debt remediation
- Architecture refactor
Managed Services
Ongoing support, releases, and operational improvements without building an internal Salesforce team.
- Backlog triage & releases
- User support, training, AgentForce tuning
- Quarterly roadmap
System Mapping
Make the org legible. One visual map of the business process with the underlying automation overlaid — so every decision lands on something everyone can see. This gives leadership, operations, and technical teams a shared understanding of how the business actually runs inside Salesforce.
- End-to-end process map
- Automation overlay
- Living source of truth
How we're different
Two pillars.
Two principles guide every engagement.
System Clarity
Standard documentation lives in silos. We deliver one visual map of your business process with the underlying automation overlaid — so stakeholders can see the whole picture and make decisions on it.
See System Mapping System Mapping
See your org as one diagram.
End-to-end business process plus the automation driving it, on a single map. A living artifact — kept current as the system evolves, not a snapshot that goes stale the day it goes live.
One artifact: the business process up top, the automation that drives each transition tethered below.
How we operate
Three principles, applied to every engagement.
01
Senior consultants. With your users.
You work directly with the senior consultant — and they work directly with your users. No layered staffing, no junior account team between us and the people using the system.
02
Configure before you code.
We exhaust declarative tools before reaching for Apex. Your future admin will thank us.
03
Outcomes over hours.
We scope to the result you need. You see exactly what you're getting and what it costs before we start.
Certified expertise
Active Salesforce certifications.
- ADM
Salesforce Certified Administrator
- PAB
Platform App Builder
- BAN
Salesforce Certified Business Analyst
- UXD
User Experience Designer
- STR
Strategy Designer
- AIA
AI Associate
- AGB
Agentblazer Champion
Plus 19 additional credentials across the Salesforce ecosystem (Conga, ServiceMax, DocuSign) and process disciplines (Lean Six Sigma, PMI methodologies, design thinking).
Take a higher view.
Tell us about the org you're running, the goals you're chasing, and the friction in the way. We'll come back with a candid read.